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Pet insurance claims

Pet insurance claims, filed at checkout.

QuillsFlow is designed to assemble, review and submit the insurance claim during the visit, so your team stops chasing paperwork and pet parents pay only their share of the bill.

Now enrolling pilot clinics for November 2026

The challenge

The problem with pet insurance claims today

Most pet parents pay the full bill at checkout, then file for reimbursement on their own. Your front desk fields the follow up calls, resends records and answers coverage questions it cannot see. Every missing note or code is a chance for a denial.

The workflow

How QuillsFlow handles the claim

For your clinic

What it means for your clinic

Your choice

Use it as your full PIMS or with the one you have

Run your whole practice on QuillsFlow veterinary practice management software, or keep your current PIMS and add claims processing through the Quill integration layer.

Carrier connections

Insurance carrier integrations

QuillsFlow is building direct connections with pet insurance carriers so claims move as structured data instead of scanned PDFs. Carrier connections go live as partnerships are signed. Ask on your demo call which carriers are connected for your pilot.

Insurer? Explore a pilot partnership

Questions

Pet insurance claims FAQ

How does direct pay pet insurance work at the vet?

The clinic submits the claim at checkout and the insurer pays the clinic directly. The pet parent pays only their share, such as their co-pay and co-insurance, instead of the full bill.

Do pet parents pay a QuillsFlow fee?

No. Pet parents pay no QuillsFlow platform fee.

Do we have to replace our current PIMS?

No. You can keep your current PIMS and add QuillsFlow claims processing through our integration layer, or move to the full QuillsFlow PIMS.

What does the AI Confidence Engine check?

It reviews the documentation, imaging and treatment plan against the diagnosis and policy terms, then shows a risk score with a plain language reason before the claim is filed.

When can our clinic start?

QuillsFlow enters pilot in November 2026, with general availability planned for February 2027. Apply now to be considered for the pilot.

See a claim go from exam room to submitted.